HANDMADE CROCHET FLOWERS THAT LAST FOREVER BUILD YOUR OWN CUSTOM CROCHET BOUQUET HANDMADE PLUSHIES FOR ALL AGES PROUDLY HANDMADE IN CANADA
HANDMADE CROCHET FLOWERS THAT LAST FOREVER BUILD YOUR OWN CUSTOM CROCHET BOUQUET HANDMADE PLUSHIES FOR ALL AGES FREE SHIPPING ON ORDERS OVER $85 PROUDLY HANDMADE IN CANADA

Return Policy

Eligibility

We accept returns only in the following circumstances:

  • The item arrived damaged or defective.
  • You received the wrong item.
  • The item is significantly different from the product ordered.

Return requests must be submitted within 7 days of the delivery date.

Non-Returnable Items

The following items are not eligible for return:

  • Personalized or custom-made products
  • Digital products
  • Sale or clearance items
  • Items that have been used, washed, altered, or damaged after delivery

Return Requirements

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Include the original packaging.
  • Be accompanied by proof of purchase.

Photos of the item may be required before a return is authorized.

Return Authorization

Please contact us before returning any item. Returns sent without prior authorization may not be accepted.

If your return request is approved, we will provide instructions for returning your item.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of our error, including:

  • Incorrect item received
  • Damaged or defective item

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Inspection

All returned items are inspected upon receipt. If the return does not meet the conditions outlined in this policy, it may be declined and returned to the customer.

Contact

If you have any questions regarding returns, please contact us through our Contact page.

Handmade with love in Canada

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